IESCO New Connection Guide
Getting a new electricity connection can feel overwhelming.
Between confusing paperwork, unclear fees, and not knowing how long the process will take, it is easy to feel stuck before you even begin.
If you live or run a business in an area served by Islamabad Electric Supply Company (IESCO), and you are planning to apply for a new meter, you probably have questions like:
- What documents do I need?
- How much will it cost?
- How long will it take to get electricity?
- How can I avoid mistakes that delay my connection?
Good news: You are in the right place. This guide is designed to walk you through the IESCO new connection process in clear, simple language. We will cover everything:
- The full list of documents you’ll need
- How much you’ll have to pay (and why)
- How long each step usually takes
- Tips to speed up the process and avoid common errors
You will also find answers to frequently asked questions, important links, and expert advice based on the latest IESCO policies. By the end of this guide, you will feel confident, prepared, and ready to submit your application without stress.
Who Can Apply for an IESCO New Connection?
Anyone who needs a new electricity supply within IESCO’s service areas can apply. This includes:
- Homeowners (for residential use)
- Commercial businesses (shops, offices, restaurants)
- Industrial units (factories, warehouses)
- Institutions (schools, hospitals, government offices)
- Builders and developers (new construction projects)
The person applying must own the property or have permission from the owner (with written proof) to request a new connection.
Types of New Connections You Can Apply For
When applying for a new IESCO connection, you need to select the right type based on your usage:
1. Residential Connection
For homes, apartments, and personal properties. Purpose: Lighting, fans, home appliances, etc.
2. Commercial Connection
For shops, offices, stores, restaurants, etc. Purpose: Business activities, not industrial work.
3. Industrial Connection
For factories, mills, workshops, and heavy machinery. Purpose: Large-scale production, manufacturing processes.
4. Agricultural Connection
For farms, tube wells, and irrigation systems. Purpose: Running water pumps and farm equipment.
5. Temporary Connection
For short-term needs like construction sites, events, and exhibitions. Purpose: Temporary electricity supply.
Documents Required for IESCO New Connection Application
Before you apply, make sure you have these documents ready:
For Residential Connection:
- Copy of CNIC (applicant’s ID card, both sides)
- Ownership proof (registry, allotment letter, or property tax bill)
- Permission letter (if you’re a tenant)
- Undertaking (typed and signed format available on IESCO website)
- Neighbor’s electricity bill copy (for reference)
- Wiring contractor’s test report (signed by a licensed electrician)
For Commercial / Industrial / Agricultural Connections:
- All the residential documents plus:
- Business registration documents (like NTN certificate, business license)
- Partnership deed or Incorporation certificate (for companies)
- Site plan (for industrial connections)
- Load estimate (how much electricity you’ll use)
Make two sets of all documents, one for submission, one for your record.
How to Apply for a New IESCO Connection Step-by-Step
Step 1: Prepare Your Documents
Collect all required documents (CNIC, ownership proof, neighbor’s bill, etc.). Make sure copies are clear.
Step 2: Fill out the Application Form
You can get the form from the nearest IESCO office or download it from the official IESCO website.
Step 3: Submit the Application
Take the form and documents to the nearest IESCO Sub-Division Office. Please submit them to the officer in charge.
Step 4: Get Your Application Number
after submission, you’ll receive an Application Tracking Number. Please keep it safe you will need it to check your application status.
Step 5: Site Survey and Verification
An IESCO team will visit your property to verify the site and check the load requirements.
Step 6: Demand Notice Issuance
If everything is OK, you’ll get a Demand Notice this is a bill you must pay (connection fees, security deposit, etc.).
Step 7: Pay the Demand Notice
Deposit the payment in the specified bank. Keep a copy of the paid slip.
Step 8: Submit Paid Copy to IESCO
Submit a copy of the paid Demand Notice to the IESCO office to confirm your payment.
Step 9: Meter Installation
After payment verification, IESCO will install your new meter and complete the connection process.
IESCO New Connection Fee Breakdown
When you apply for a new IESCO connection, you have to pay certain fees. Here is a simple breakdown:
1. Connection Fee
A fixed amount is needed to set up your new connection (wiring, meter installation, etc.).
2. Security Deposit
A refundable deposit based on your load requirement (how much electricity you plan to use).
3. Service Line Charges
You may pay extra if IESCO needs to install extra wiring or poles to reach your property.
4. Meter Cost
Depending on your needs, you will pay for the actual electricity meter, either a single-phase or three-phase meter.
5. Additional Charges (if any)
- Underground wiring: If you request it.
- Special equipment: For high-load connections (like industries).
IESCO New Connection Charges (Single Phase)
| Service Line Length | Charges (PKR) | Notes |
| Up to 20 meters | Rs. 8,500 | Standard installation |
| 21 to 30 meters | Rs. 10,500 | Includes additional wiring |
| 31 to 40 meters | Rs. 11,500 | Extended service line |
| 41 to 100 meters | Rs. 11,000 + Rs. 800 per meter above 40 meters | Includes one span LT with Ant Conductor and one Pole |
| 101 to 160 meters | Rs. 60,000 + Rs. 1,000 per meter above 100 meters | Includes two spans LT with Ant Conductor and two Poles |
IESCO New Connection Charges (Three Phase)
| Service Line Length | Charges (PKR) | Notes |
| Up to 20 meters | Rs. 36,500 | Standard installation |
| 21 to 30 meters | Rs. 43,000 | Includes additional wiring |
| 31 to 40 meters | Rs. 50,000 | Extended service line |
| Above 40 meters | Actual cost based on materials | Charges determined by IESCO’s latest material rates |
For service lines exceeding 40 meters in three-phase connections, the actual cost of LT Poles and allied materials will be recovered from the consumer as per the latest store rates issued by IESCO’s Chief Engineer (MM) .
Common Mistakes to Avoid
Missing documents — always check your checklist twice.
Wrong information — Double-check name spellings, CNIC, and address details.
Ignoring site requirements — ensure easy access for IESCO teams.
Delay in payment — Pay the demand notice quickly after issuance.
Not following up — regularly track your application.
Expert Tips
- Always make extra copies of all documents before submitting.
- Check your load estimate carefully — do not under or overestimate.
- Apply early — do not wait until you urgently need electricity.
- Keep track of your application — proactively follow up.
- Save screenshots and confirmation emails if applying online.
- Visit the Subdivision Office for any urgent issues — personal visits sometimes work faster than phone calls.
- Ensure property documents (allotment letter, possession letter) are complete and clear.
Conclusion
Applying for a new IESCO electricity connection does not have to be stressful.
By following this systematic guide, properly preparing your documents, and staying proactive, you can avoid delays and install your new connection faster.